Ask To Solve Management Services Pvt. Ltd

           

Gulshan Achari

Gulshan performs the role of Principal Consultant at Ask To Solve Management Services Pvt. Ltd. 

Gulshan has more than 20 years of experience in the areas of Process Excellence, Continuous Improvement, Project Management, Quality Control and Assurance, Business Excellence, Audits and Quality Trainings across a diverse range of industries including Manufacturing, BFSI, BPO & ITES and IT.

A design thinker and deployment champion, Gulshan’s expertise lies in Business Process re-engineering, Process Design and Management, Project Management and Execution, Risk Assessment and Control, Workplace Organization and Waste minimization and Skill building

A Chemistry graduate, Gulshan is also a Certified Master Black Belt and has led, mentored business transformation initiatives, process reengineering, excellence initiatives in core business and support functions to deliver Operations Excellence, Customer experience enhancement, Service Innovation, Cost control, Revenue growth and Employee Satisfaction. He is also TRIZ trained professional for innovation and Malcom Baldridge Business Excellence assessor.

 

With strong liking to Problem solving and Solution development, Gulshan has self-led and mentored more than 200 improvement projects in Manufacturing, Processing, Call Centre, IT and Service environments. These projects have delivered benefits across metrics, e.g., Productivity, Customer Engagement & Satisfaction improvement and TAT, Cost reductions.

 

Gulshan has a strong passion for training and coaching and has trained more than 500 professionals from Manufacturing, BFSI, BPO, ITES and IT domains on Quality and Excellence methodologies and practices.

 

Prior to joining Ask To Solve, Gulshan has worked with leading companies like Asian Paints, Wipro BPO, Patni Computer Systems, HDFC Standard Life Insurance and Efunds International.